DDA has set certain policies in place regarding payment, behavior and general operation of the studio. These policies are for the greater good of
the school as a whole. Due to past policy abuse all policies are non-negotiable and must be followed and accepted by students & parents attending
our school.
General Studio Policies ABSOLUTELY NO SHOES ALLOWED past the entrance to the studio! Children’s dance shoes must be completely clean so our studio floors do not get damaged. Hip Hop runners are to be for indoor use only. Payment methods and procedures must be followed. All complaints should be addressed to the office in writing. We reserve the right to change class times if needed based on the number of registrations in any given year. No student shall be accepted into class until all forms are filled out completely and all fees are paid up to date. Parents are responsible to ensure all information is received and reviewed regarding class times, dress codes, events and policies. If there are questions regarding these matters the onus is on the parent to contact the office for clarification Holidays DDA will be closed to observe the days statutory holidays: National Day for Truth and Reconciliation, Thanksgiving Day, Remembrance Day, Family Day, Good Friday and Victoria Day. We also close on Halloween evening. If you are interested in taking a class in lieu of this cancellation, you may contact the office and we will offer a class to take in place of this missed class. We are also closed for 2 weeks during the Christmas Holidays and 1 week for Spring Break. Please review our studio calendar for exact dates. Extra time is spent when we do additional practices, competitions, rehearsals, and performances held outside the studio. There are no deductions on tuition fees. Information & Communication
We are proud to provide you with the current technology for registering online, account information, emailing receipts, email newsletters and handed out info sheets and schedules to keep you up to date.
To ensure you get the proper communication, we post everything on our website and the bulletin board in the front waiting room. Additionally, we send out a monthly studio newsletter by email, so please ensure you provide us with an up-to-date email address. On our website you’ll find: All scheduling information for Festivals, Pictures and Recital. Only group names are used and only first names for solo/duet/trio entries. All policies and procedures. All calendar of events, holidays and cancellation of classes due to weather. Information about monthly parties, Christmas Week Camp, Spring Break Camp and Summer Camps Also: Join us on Instagram & Facebook to get updates and important news immediately! Studio Amenities Free Wifi Study Room/Party Room Vending machine Lost & Found Student Pick-up We prefer that all younger children be picked up inside the studio. Older students waiting outside the front door should be present with another student. If by themselves, they should be waiting inside. No students are allowed to go to the park. Please discuss pick up procedures with your children. Viewing Classes Although we all love to watch our children learning, it is actually quite uncomfortable for the students to learn (and make mistakes) while people are watching. In order for your child to get the best out of class time we have implemented a no spectator rule and hope this will be respected. This includes friends of the dancers who want to come in and watch a class. We have one-way windows installed so that you can watch from outside the class. All recreational classes ages 3-7 will have a parent viewing week where the parents can watch their dancers in class. This takes place the second week of December. We will send out a reminder the week prior. Weather & Closures In case of closures due to severe weather conditions there will be an email sent to all affected classes. We will also change our outgoing message on our phone line, so if you have any questions, you could call 780-481-2487 and the announcement would confirm the closure. Note: Sometimes it is impossible to put a note on the studio’s outside door. So please check our message service or website instead. Website Security We use the secure studio director program for the registration process on our website. You can click on the program’s icons when registering to find exact details on how your information is protected. No credit card information is stored in house or on any DDA server. |
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